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Fushun Electronics has been committed to building a complete sales and service system. According to its continuous improvement, the company established a nationwide sales and service network. The goal of our service system is to make Fushun product users get lifetime support. To ensure the effectiveness of services and product upgrades, Fushun's provide specialized training for our technical staff to enable them to solve any problem effectively for the clients in the shortest time . We are committed to produce a truly profitable and effective customer service model. The capacity, determination and experience of our sales staff are important factors in Fushun's success.
Our Service Concepts: to be honesty and integrity to do as perfect as things could be
Our Service Objectives: high efficiency and high credit standing,we would keep our words and discharge the contract as quickly as possible.
We provide 24 hours technical service supporting calls for free throughout the year.
Fushun Electronics assurance - technical staff will arrive at the scene within 2 hours after receiving the failure notification of the system or equipment during working hours, The fault repair time is within 1 hour after arriving the scene.If our technical staff could not solve the problem within the repair time,Fushun will provide substitute parts or related equipment for users within one working day, After the repair, we will report to our customers the cause of defects, repair contents, and restoration time of the equipment.